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FAQ

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You may find answers to the most frequently asked questions here. If you need more information, please contact us.

 

Will all vendors be mandatorily transitioned to SAP Business Network?
Alcon is approaching the Ariba transition by region in phases. Alcon will contact suppliers by region to communicate timelines.
What enablement options does the SAP Business Network offer?
You can choose between Standard or Enterprise enablement. Understand the difference between these options here.
Will suppliers be charged any fees to use the SAP Business Network?
Please review the Fee Structure outlining the expense for suppliers who utilize Enterprise Enablement.
Will open purchase orders be migrated to Ariba?
Open purchase orders created prior to the Ariba transition will NOT be migrated to Ariba. Associated invoices need to be emailed using the existing email channel.
Will all vendors be mandatorily transitioned to SAP Business Network?
Alcon is approaching the Ariba transition by region in phases. Alcon will contact suppliers by region to communicate timelines.
As an administrator, what are my options in managing our supplier account in the SAP Business Network?
Review this user guide to learn how an administrator for a seller account can update company information and configure additional users. Supplier administrators must maintain complete and accurate company information to be matched to new prospective buyers.
Can I transfer the account administrator role?
If you're leaving your company or moving to a new position, you need to transfer ownership of the SAP Ariba account by choosing a new administrator. Review this user guide to understand the steps associated with transferring the administrator role to another person.