FAQ
You may find answers to the most frequently asked questions here. If you need more information, please contact us.
Alcon is approaching the Ariba transition by region in phases. Alcon will contact suppliers by region to communicate timelines.
You can choose between Standard or Enterprise enablement. Understand the difference between these options here.
Please review the Fee Structure outlining the expense for suppliers who utilize Enterprise Enablement.
Open purchase orders created prior to the Ariba transition will NOT be migrated to Ariba. Associated invoices need to be emailed using the existing email channel.
Alcon is approaching the Ariba transition by region in phases. Alcon will contact suppliers by region to communicate timelines.
Review this user guide to learn how an administrator for a seller account can update company information and configure additional users. Supplier administrators must maintain complete and accurate company information to be matched to new prospective buyers.
If you're leaving your company or moving to a new position, you need to transfer ownership of the SAP Ariba account by choosing a new administrator. Review this user guide to understand the steps associated with transferring the administrator role to another person.